Shipping Policy
Shipping Policy
- Effective Date: March 25, 2025
- Business Name: Queenbeautyskincare LLC
- Website: www.queenbeautyskincare.com
- Email: queenbeautyskincare05@gmail.com
- Phone: 240-444-9215
- Address: 815 Quince Orchard Blvd Apt 22, Gaithersburg, MD 20878
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after you receive your order confirmation email. You will receive a tracking number as soon as your order has been shipped. Please note that processing may be delayed during promotional periods.
Shipping Rates & Delivery Estimates
Shipping charges will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping (USA): 3–5 business days
- Expedited Shipping (USA): 1–3 business days
- International Shipping: 7–21 business days depending on destination
Customs, Duties, and Taxes
Queenbeautyskincare LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Queenbeautyskincare LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Save all packaging materials and damaged goods before filing a claim.
Return Policy
Due to the nature of our skincare products and for hygiene reasons, all sales are final. We do not accept returns or exchanges unless the item you received is defective or damaged. If you receive a defective or incorrect item, please contact us within 3 days of delivery at queenbeautyskincare05@gmail.com with your order number and a photo of the item.
Need Help?
If you have any questions regarding shipping, your order, or need support, please reach out to us:
Email: queenbeautyskincare05@gmail.com
Phone: 240-444-9215
Address: 815 Quince Orchard Blvd Apt 22, Gaithersburg, MD 20878